Who We Are


By design, we are a team of results-achieving, dedicated, energetic, social entrepreneurs specializing in non-profit strategy, management and fundraising.

Our Team


Jolene Livingston jolene@bespokeconsult.com

Jolene Livingston founded Bespoke Consulting after 15 years of working in non-profit fundraising strategy and management. Her reputation as a high performance leader has attracted clients across the country.

She builds on a decade of experience as a member of the Development Leadership Team at the University of Calgary, where she and her colleagues were responsible for leading a team of nearly 100 to deliver an annual $100+ million fundraising strategy. She designed and delivered campaigns for the $60 million Schulich School of Engineering’s expansion, the $40 million Taylor Family Institute for Teaching and Learning and the $25 million Werklund School of Education.

Jolene has worked within a diversity of non- and for-profit organizations in major gifts and planned giving, event operations and public relations. Before discovering her passion for the non-profit sector, she was a professional figure skater for Disney on Ice.

Jolene is a member of the Association of Fundraising Professionals and sits on the board of directors for Carya (formerly Calgary Family Services.) She attended Ryerson University.

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Beth Frank beth@bespokeconsult.com

After successful careers in journalism and communications, Beth Frank began consulting 10 years ago, providing strategic communications leadership, planning and execution to clients in the non-profit sector. Proprietor of Frank Communications, she delivers communications, writing and editorial project management expertise to Bespoke.

As a communications consultant, writer and editor, Beth has developed and executed communications strategies for a variety of Calgary fund development initiatives. Clients have included RESOLVE, Aspen Family and Community Network Society, STARS and the University of Calgary.

Before launching her consulting career, she was Director of Communications at the University of Calgary. Later, as Director of Development Communications and Marketing at the U of C, she helped build a communications framework to support the university’s annual $100+ million fundraising strategy.

She began her working life as a journalist — writing, editing and managing teams at the Ottawa Citizen, Edmonton Journal, Southam News and Calgary Herald.

Beth has a Bachelor of Arts in political science and a Master of Arts in journalism from the University of Western Ontario.

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Erin Hutchison erin@bespokeconsult.com

After eight years of specializing in donor relations, Erin Hutchison has developed a passion for creating meaningful, personalized and sustainable donor relations programs. At Bespoke, she also manages events, donor and prospect relationships, and direct response programs.

Erin’s experience ranges from managing donor relationships, project management and creating and delivering stewardship reports, to data base management and building donor recognition and acknowledgment programs.

In her six years at the University of Calgary, her significant contributions included creating and implementing an institutional donor relations procedural manual, a gift acknowledgement program and a comprehensive institutional stewardship program.

Prior to working at the University of Calgary, Erin worked at the Greater Victoria Chamber of Commerce where she focused her expertise and skills on event management and communications.

Erin is a member of the Association of Donor Relations Professionals and graduated from Lethbridge College after studying communications arts, advertising and public relations.

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Marla Heim marla@bespokeconsult.com

With 10 years in the for-profit sector, Marla Heim has developed expertise in project management, data management, client relations, research and technical editing. Educated in both the physical and social sciences, she offers Bespoke a unique perspective on philanthropic strategy and management.

Marla has held roles as project manager, division manager and physical scientist for companies such as AXYS Environmental Consulting (now Stantec Consulting) and Gartner Lee Ltd. (now AECOM).

In the last three years at Gartner Lee, she served as the assistant to the VP of Business Development. This role involved collecting, synthesizing and disseminating information to support executive management and decision-making. One of Marla’s achievements involved the development of a web-based tool to allow VPs company-wide to manage documents and budgets.

At Bespoke, Marla provides project support, helps develop and maintain internal accounting, accountability and tracking systems, as well as fresh-eye reviews of client deliverables.

She has a Bachelor of Arts from the University of Calgary, a Bachelor of Science from Queen’s University and a Master of Science in soil science from the University of Saskatchewan.

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Our Partners


Passionate about business improvement, and leveraging data and analytics to strategically solve complex problems.

Culture, leadership & employee engagement as predicators for sustainable profit and growth.

Working with the non-profit community to build stronger organizations through the intelligent use of technology.